Legacy Security Central Station
Monitoring
Redundant Servers are the norm in any emergency monitoring facility, but almost all have a single point of failure in the device that links the automation to the receiver. A concentrator connects up to 8 receivers to the automation at one time, if this device has a failure the receivers are down for a minimum 15 minutes. At LEGACY not only do we have hot redundant automation and receivers, we have hot redundant Signal Processors, replacing the out dated concentrator technology.
Our monitoring software is not locked down by old technology and because it always has been done that way mindsets. By choosing we have the ability to customize the automation system to cater to our customers' needs. An obstacle that many central stations have we can now overcome.
Working with our phone vendor and our automation vendor we have linked the two systems together. Want to quality check our operation? Is a customer disputing a false alarm fine? Just click the audio link in the alarm history to listen to the calls directly. We are that confident in our service levels.