Dealer Services
In this age of the alarm industry, Legacy understands that an online package is an absolute must in order for an alarm company to run their business. LSS has developed a comprehensive real-time Dealer Access program for its dealers that is superior to all others in the industry
LSS Dealer Access provides real-time access to all of your accounts. This gives the installer an immediate look at any alarms currently in alarm status, the ability to make immediate changes, add new accounts, and the ability to place systems on and off test for any time period.
In addition to standard reports available at any monitoring station, LEGACY offers a full line of enhanced reports to help you provide a higher level of service to your customers. Here are some examples of reports available to our dealers via Dealer Access:
Miscellaneous Reports
- Unused Account Numbers - list of all accounts that are not assigned to a customer but are assigned to the dealer
- Signal Code Listing - a complete list of signal codes that are housed in the system, can be used as a reference when entering data
- Time Schedule Listing - a complete list of all accounts that have schedules attached to the account
- Statistics - a summary of all activity during a selected time frame
Signal History Reports
- All Events - a complete list of all activity received during a specified time frame
- Emergency Signals - a complete list of all high priority alarm activity received during a specified time frame
- Open/Close Signals - a complete list of all opening/closing activity received during a specified time frame
- Non-Emergency Signals - a complete list of all signals received during test mode, and opening/closing information
- User Defined Signals - a complete list of information that you choose to have included in the report
Subscriber Reports
- Detail - includes all of subscribers information
- Mailing Labels - this report option allows you to print out mailing labels
- Status - a completed list of the real time status on all accounts. You can report by the following:
- Accounts Open
- Accounts Closed
- Accounts Testing
- Accounts Disabled
- Last Signal Received
- Active Accounts
- No Signal Received
- Accounts with History
- Accounts without History
- Summary - creates a summary report of all your customers, it includes Account Number, Name, Address, Premise Number, Account Type, Panel Type, Panel Number, and Permit Number.